Terms & Conditions
In this condition "the company" will mean Commercial Kitchens Direct Ltd. The "purchaser" shall mean the company, firm or any person who places an order with the company to purchase of any goods described in catalogue.
2. Formation of Contract
The Purchaser may place and order for goods in writing, sent to the company or by telephone to the company or orally to sales representative of the company.
3. Prices & Delivery
3.1 The £12.95 delivery charge is our standard delivery charge on all orders. Delivery for stock items will usually be within 1-3 working days, for non- stock items or bespoke items please allow upto 7 working days.”
3.2 Unless otherwise stated in writing, all prices quoted are ex-ware house & the purchaser shall be charged extra with all packing and delivery cost, if any.
3.3 All prices are subject to value added tax (VAT).
3.4 Any extra cost incurred by the company as a result of delays, interruptions or suspension of work due to default on the part of the purchases shall be added to the contract price.
3.5 By reason of fluctuation in pound value, and other costs, prices are subject to alteration without prior notice and reserve the right to invoice at the price ruling at the date of ordering.
3.6 Where the goods are sold with delivery charges agreed, any time or date specified for delivery of the Equipment given by Commercial Kitchens Direct Ltd is an estimate only unless expressly made a term of contract in writing.
3.7 Any time or date specified for delivery of the Equipment given by Commercial Kitchens Direct Ltd is an estimate only unless expressly made a term of contract in writing.
3.8 Standard delivery is made by one driver - assistance will be required on site. Delivery to site does not include unpacking or siting. This service maybe available at an extra cost. Please contact the sales office.
Unless other wise agreed in writing by the company Payment for the goods shall be made in full without deduction prior to release of the goods.
If the purchaser purports to cancel an order but the company is unable to cancel the order from the manufacturer or other supplier the purchaser shall be obliged to accept the goods and settle the invoice in accordance with these conditions.
6. Warranty Conditions
The company will use reasonable endeavours to extend to the customer the benefit of any guarantee condition or warranty, witch may have been granted to the company by any manufacturer or supplier of the goods & will take such steps as the customer may reasonably required enforcing such rights. Warranty is provided by the company for twelve month from date of invoice and applies to all mechanical and electronics part such as motors, elements and controls. The warrantee is in validated if the customer fails to strictly adhere to the operation and maintenance instruction or if a qualified engineer does not install the goods or where non-genuine parts have been used or modification made. The company does not provide any warranty for second-hand equipment. The warrantee is limited to the free replacement of spare parts only. The warranty does not extend to malfunctions resulting from natural wear and tear or the result of mistreatment or mishandling or carriage charges. Perishable parts such as door seals, light bowls and non-mechanical or electrical parts such as handles, feet and hinges are excluded from the warrantee and will be provided entirely at the discretion of the company.
7. Non-Stock Item
Any item ordered that is not normally held in stock will be ordered on the purchaser's behalf from the manufacturer or the supplier and can not be returned if no longer required
8. Quality & Description
Every effort is made to ensure that the description of the goods in the catalogue is correct and not misleading at the time of going to print. Where the descriptions are inaccurate the company will use all reasonable endeavours to notify customers wishing to order the relevant goods at the time the order is taken.
Legal and beneficial ownership of all goods supplied by the company shall remain vested in the company until payment for those goods has been made in full. Failure to pay all sums due in full will give the company the right to take possession of any goods supplied by the company.
10. Damage & Rejection of Goods
The customer must examine the goods for damage and correctness upon delivery. If it is impractical to examine the goods on delivery, the delivery document must be clearly marked and signed for as unexamined and the reason why it was impractical, in this case any damage must be notified in writing to the company within 24 hours of delivery of the goods.
The risk in goods shall pass to the purchaser upon delivery to the purchaser or his agent and the company shall, notwithstanding that ownership of the goods maybe retimed by it, have no responsibility in respect of those goods thereafter, the purchaser being responsible for effecting adequate insurance in respect of those goods.
All specification and Features quoted in the catalogue are nominal and subject to manufacturing tolerances, exact conformity can not be guaranteed.
13. Suitability For Their Purpose
Goods which have been incorrectly ordered will not be accepted for return with prior approval from CRS Refrigeration. Return goods will only be accepted if they are correctly packed in original package, with original manual and have not been used. A restocking charge of 25% will be levied on all such goods. It is entirely the customer's responsibility to ensure that the kind and/or class of the equipment ordered are suitable to the purpose.
14. Compliance With Instructions & Safety
The customer must ensure that all the equipment are installed, maintained and used strictly in accordance with the appropriate instructions and recommendations both for the safety of users and to prevent damage the equipment.
15. Returned Equipment
New goods cannot be returned except when previously agreed in advance, and subject to their return in original condition. There is a 25% restocking charge on all returned item in addition, freight must be paid to our warehouse.